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Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Andrew c
Brilliant service. The guys here are very helpful, no urging like in other car garages, simply just there to help you find a car suited to you. The car I found was serviced and MOTd right away and was ready to pick up in no time. Highly recommended!
Friendly and helpful from the off, I got a good price for my old motor and paid very fair price for my new one. A special thanks to the person that does the valeting as my car looked brand new the day I collected it.
f winchester
Through an internet search I found the car I was looking for at One Oak Motor Company in Newcastle. I couldnt view the car due to lockdown. I have no connection to the Company and no previous involvement with the business/staff so the reviews others have left were important to me. I found these all positive and reassuring so I decided to go for it. I have to say that from the initial enquiry, obtaining finance and taking delivery of the vehicle it could not have went any smoother. After getting the car however I noticed a small issue and contacted Michael to report this. He immediately eased my concerns and reassured me that he would sort the issue and true to his word he did. Based on my experience I would have no problem in recommending the Company.
Exceptionally helpful. Would look forward to doing business with them if they get the right model in. Highly recommended.
graham b
We were looking to change our Adam for something sportier, and started searching for a Peugeot rcz. We found a good low mileage example at One Oak.
Due to Covid restrictions we were unable to do a test drive, but Michael and Chris assured me that the car was sound and drives well.
This turned out to be the case. The car is good.
As well as given me a good trade in value for my car, the Peugeot came with a full MoT and service, and as well as the normal 30 day warranty they also include a six month parts and labour within the deal. I have extended the warranty up to 15 months for a further £149. just for peace of mind.
Good Company 👍
Graham B.
Got treated very warmly as soon as we had arrived to view what is my current car, Ford Fiesta, and It had been the same throughout the whole buying process, definitely recommend one oak and thanks Chris and Michael for all the help and assistance!
Can't recommend One Oak more. I wanted a second hand car but with the reassurance of MOT + AA cover etc, and they include it all with the car for first 6 months, so you get started with peace of mind. They did the MOT when I bought it so it was good for the year, and went above and beyond making sure minor things were completely fixed. PLUS they made it happen quickly for me. Chris was also super helpful and patient while I test drove the cars and visited a couple times to make sure I was getting the right thing. Thanks so much! Emily
Arnya Louise Phillipson
Had the best car buying experience ever.I got a fantastic deal, love my car. All the lads there are lovely, courteous & nothing is a bother. Very upfront, great communication & what you get is better than what you see. Michael and his team went more than the extra mile. Highly recommend & I will definitely not go past them for my next car when I\'m ready for one. A massive thank you to you all, they are second to none 10/10
The hefty hiker
My wife picked here car up from One Oak after a long journey from Manchester. We hadn't seen the car in the flesh but it was as described if not better. Very very happy and a pleasure to do business with chris was a lovely guy who also put us on the right track for journey home. We will be using these guys again and recommending to friends and family 100%
Kevin McQue
I've just bought a quashquai from here and the service was great. I would recommend anyone to buy a car from here. 10/10
becky homles
Excellent service again. Helpful and efficient, finance set up easily which meant I drove my new car away with no fuss or delays.
One Oak bought my car for a fair price. The transaction was completely hassle-free and Michael was a pleasure to deal with. I have no hesitation recommending this company.
Robert Thompson
I cannot recommend this company enough. I just bought a second hand clio off them and the standard of service and value for money was second to none. I bought the cheapest car on the forecourt but I was treat like I was buying the most expensive. The after sales service has been brilliant too. Thanks again for a fab car and a fab experience.
jerry cherrett
Fantastic service really helpful and friendly staff.Would definitely recommend.
Rachel plumber
Fantastic service! So helpful and found me my perfect first car. Really professional - would definitely recommend!
Hayden standing
Great guys, good service, got the paperwork done as quick as possible so I could make my way back to Cornwall. Would recommend 👍🏻
Jack Fromme
Just bought a new car from here the offer is great on till the end of June
Lucy e

Just bought my new car, the guys were very helpful and very friendly. Whole process was so easy and quick, very happy with the service and the car
N Johnston
The cars were really well priced and the guys working there were very informative, answered every question and they emphasized the fact that their sales were no pressure. Been to a few car dealers and this was by far the best one we have been too.